Legal

General Information

Name of entrepreneur: Helmsman Holding B.V
Acting under the name: Frescofy
Location location: Amsterdam
Country the Netherlands
Registration number Chamber of Commerce: 64207862
VAT identification number: NL855565846B01

Privacy

We respect your privacy and process personal data only for the purpose for which you have provided them yourself and in accordance with the General Data Protection Regulation (GDPR). Frescofy is responsible for the personal data that is obtained.

We comply with the laws and regulations relating to the protection of personal data and always use a secure (SSL) connection during the ordering process and the sending of contact forms.

Which data does Frescofy use and for what purpose?

We record personal details when visiting the website, the webshop, requesting products and services or when creating a Frescofy account. Frescofy also uses the access you provide to social media such as Facebook, Twitter, Pinterest and Instagram for showing advertisements.

We collect and process your personal data for the following purposes:

  • Sending your order.
  • The sending of newsletters and / or to inform you about interesting offers.
  • Making personal offers based on previous purchases.
  • Analyzing, maintaining and / or optimizing the website and webshop.
  • Conducting market research.

    Your e-mail

    Your e-mail address will only be used in the context of an agreement or if you have given permission for this. You can withdraw your consent via the unsubscribe link in every e-mail message or by sending an e-mail to the Frescofy Customer Care department. Incorrect data can be improved, supplemented or deleted. If you wish to access this information or change your personal details, please contact the Frescofy Customer Care department.

    Your phone number

    Because we want to help you, we can contact you by phone (unless you have indicated that you do not appreciate this) to advise you, answer your questions, inform you about products and services that have been won.

    Our Partners

    On the Frescofy site you can find links to other sites. These links refer to our carefully selected partners. They also handle your personal details carefully. Read the privacy statement of the partner(s) you visit.

    Cookies

      The Frescofy website uses cookies. A cookie is a small text file which is sent to your computer during a visit to a website and is stored on the hard drive of your computer by the browser. With cookies, the server can recognize the browser again and keep track of what you have done on our website in the past. Some of these cookies are necessary because otherwise the site can not function properly. Other cookies are useful for you, such as the safe remembering of your username. This means you no longer have to fill in this information every time you visit, which makes the ordering process easier, for example.

      Google Analytics

      Frescofy also uses Google Analytics. Google Analytics also uses cookies. The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google. Google uses this information to keep track of how you use our website, which products and pages you view, to prepare reports on your website activities and to offer other services relating to website activity and internet use such as displaying advertisements on for example Facebook. Google may pass this information on to third parties if Google is legally obliged to do so or if third parties process the information on behalf of Google. Google will not combine your IP address with other data held by Google.
      You can refuse the use of cookies by choosing the right settings in your browser. As a result, you may not be able to use all the features of our website.

      When you are signed up for our newsletter, we can fill it with personal information that is relevant to you. For this we use our e-mail marketing software. You will not receive a personal newsletter without these cookies.

      Questions?

      If you have questions or comments about our privacy policy, please talk to us. We are happy to help.

      Changes to the privacy policy

      We reserve the right to change our privacy policy. 

      Amsterdam, February 2019